NADRA e-Sahulat CNIC services
NADRA e-Sahulat CNIC services: NADRA e-Sahulat identity services have been launched as a pilot project to provide identity-related facilities closer to citizens. This initiative aims to reduce the burden on NADRA registration centers by using the wide e-Sahulat franchise network already operating across the country. The project focuses on convenience, accessibility, and time-saving for the public.
By introducing this alternative service channel, NADRA aims to enhance service delivery while upholding official standards. The presence of trained NADRA staff at franchises ensures that services remain reliable and secure.

• New alternative service delivery model
• Focus on public convenience
• Reduced travel and waiting time
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Services Available Under NADRA e-Sahulat Identity Services
NADRA e-Sahulat identity services currently allow citizens to apply for the reprinting and renewal of lost identity cards. These services are among the most frequently requested, making them ideal for decentralized delivery through franchises. This step helps citizens avoid unnecessary visits to crowded NADRA centers.
Each selected e-Sahulat franchise includes a designated NADRA officer to manage applications. This arrangement ensures proper verification and smooth processing of identity-related requests.
• CNIC reprinting facility
• CNIC renewal for lost cards
• Official NADRA supervision
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Pilot Cities and Franchise Coverage
Cities Included in the Pilot Phase
The NADRA e-Sahulat identity services pilot has been launched in Islamabad, Rawalpindi, Lahore, and Karachi. These cities were selected due to high demand for identity services and better franchise infrastructure. The pilot phase allows NADRA to test efficiency before nationwide expansion.
Number of Active Franchises
In the initial phase, NADRA e-Sahulat identity services are available at 18 selected e-Sahulat franchises. These locations were chosen based on operational readiness and biometric capability.
• Four major cities covered
• 18 franchises in the first phase
• Gradual expansion planned
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Service Charges for NADRA e-Sahulat Identity Services
NADRA e-Sahulat identity services follow NADRA’s official fixed fee structure for CNIC-related applications. In addition to this, e-Sahulat franchises charge a small service fee for facilitating the process. This model supports franchise operations while keeping services affordable.
The additional service charge has been set at Rs. 100 only. Clear fee information helps citizens understand costs before applying.
• NADRA fixed fee applies
• Rs. 100 additional e-Sahulat charge
Fee Structure Overview
| Fee Type | Details |
|---|---|
| NADRA Fee | Standard CNIC service charges |
| e-Sahulat Fee | Rs. 100 additional charge |
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Biometric Facilities and Inclusive Access
NADRA e-Sahulat identity services are supported by biometric verification systems available at more than 9,500 e-Sahulat franchises nationwide. This infrastructure ensures accurate identity verification and secure processing of applications.
The service is especially helpful for illiterate citizens and individuals without smartphones. Assisted services at physical locations remove digital barriers and improve inclusion.
• 9,500+ biometric-enabled franchises
• Support for illiterate citizens
• Assistance for non-smartphone users
Impact on NADRA Centers and Public Convenience
One of the main objectives of NADRA e-Sahulat identity services is to reduce overcrowding at NADRA registration centers. Shifting routine services to franchises allows NADRA offices to focus on complex cases.
Citizens also benefit from reduced travel and waiting times. Local access points enable faster and more efficient identity services.
• Reduced rush at NADRA centers
• Better service efficiency
• Improved public convenience
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Future Expansion of NADRA e-Sahulat Identity Services
After successful evaluation of the pilot phase, NADRA plans to expand e-Sahulat identity services across Pakistan. With more than 22,000 e-Sahulat franchises nationwide, large-scale coverage is achievable.
Nationwide expansion will strengthen decentralized service delivery and improve overall access to identity services.
• Nationwide rollout planned
• Use of 22,000+ franchises
• Long-term service improvement
NADRA e-Sahulat Network Snapshot
| Category | Numbers |
|---|---|
| Total e-Sahulat Franchises | 22,000+ |
| Biometric-Enabled Franchises | 9,500+ |
| Pilot Phase Franchises | 18 |
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How to Find NADRA e-Sahulat Identity Services Locations
Citizens can access the updated list of NADRA e-Sahulat identity services franchises through NADRA’s official website and social media platforms. These sources provide accurate and timely information.
It is recommended to confirm franchise participation in the pilot phase before visiting to avoid inconvenience.
• NADRA official website
• NADRA social media channels
• Updated franchise listings
FAQs
What services are offered under NADRA e-Sahulat identity services?
CNIC reprints and renewal of lost identity cards are available in the pilot phase.
Which cities are included in the pilot project?
Islamabad, Rawalpindi, Lahore, and Karachi are part of the initial rollout.
Is there an additional fee at e-Sahulat franchises?
Yes, an extra Rs. 100 service charge is added to NADRA’s fixed fee.
Who benefits most from NADRA e-Sahulat identity services?
Illiterate citizens, non-smartphone users, and people facing travel issues benefit the most.
Will NADRA e-Sahulat identity services be available nationwide?
Yes, nationwide expansion is planned after successful completion of the pilot phase.
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